Privacy Policy
Last updated: March 10, 2026
MoGrosso MG operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). MoGrosso MG is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described here.
Personal Information We Collect or Process
When we refer to “personal information,” we mean information that identifies you or that can reasonably be linked to you or another individual. Personal information does not include anonymous data or information that has been de-identified so that it cannot reasonably be linked to an individual.
Depending on how you interact with our Services, where you live, and as permitted by applicable law, we may collect or process the following categories of personal information:
Contact information
Including your name, address, billing address, shipping address, phone number, and email address.
Financial information
Including credit card details, debit card information, financial account information, transaction data, payment method, payment confirmations, and other payment-related details.
Account information
Including your username, password, security questions, preferences, and account settings.
Transaction information
Including items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your previous transaction history.
Communications with us
Including information you provide when contacting us, such as customer support inquiries.
Device information
Including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information
Including information about how you interact with the Services, such as how and when you navigate or interact with our website.
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you
For example, when you create an account, make a purchase, communicate with us, or otherwise provide personal information.
Automatically through the Services
Including information collected from your device when you visit our website or use our Services, including through cookies and similar technologies.
From our service providers
When we engage third parties to provide services on our behalf and they collect or process personal information for us.
From partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us, we may use personal information for the following purposes:
Providing, Customizing, and Improving the Services
We use your personal information to provide and improve our Services, including:
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Processing payments
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Fulfilling orders
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Managing purchases, returns, and exchanges
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Creating and maintaining your account
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Managing shipping and order fulfillment
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Remembering your preferences
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Allowing you to post reviews
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Personalizing your shopping experience, such as recommending products related to your interests or past purchases
Marketing and Advertising
We may use your personal information to send marketing and promotional communications via email, SMS, or other channels. We may also display advertisements for products or services on our website or on third-party websites based on your activity on our Services.
Security and Fraud Prevention
We use personal information to verify accounts, detect fraudulent activity, protect our Services, and ensure a safe shopping experience. You are responsible for maintaining the confidentiality of your account credentials.
Communicating with You
We use your personal information to respond to inquiries, provide customer support, and maintain our relationship with you.
Legal Purposes
We may process personal information to comply with applicable laws, respond to legal requests, enforce our policies, investigate disputes, or protect the rights and safety of our Services and users.
How We Share Personal Information
In certain circumstances, we may share your personal information with third parties for legitimate purposes consistent with this Privacy Policy. These circumstances may include:
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With Shopify, service providers, and vendors who perform services on our behalf such as payment processing, IT management, analytics, customer support, cloud storage, fulfillment, and shipping.
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With business and marketing partners to deliver marketing services or advertising. For example, Shopify may support personalized advertising across different websites and merchants.
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When you direct us to share information, such as for shipping orders or interacting with social media integrations.
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With our affiliates or companies within our corporate group.
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In connection with business transactions, such as mergers, acquisitions, or bankruptcy proceedings.
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To comply with legal obligations, enforce our policies, or protect our rights and the rights of others.
Relationship with Shopify
Our Services are hosted by Shopify, which collects and processes personal information related to your use of the Services in order to provide and improve those Services.
Information you submit to our store may be shared with Shopify and third parties located in other countries in order to operate and improve the Services. Shopify may also use data collected from your interactions with our store and other merchants to support enhanced features and analytics.
To learn more about how Shopify processes your personal information and your rights related to this processing, please review the Shopify Privacy Policy.
Third-Party Websites and Links
Our Services may contain links to third-party websites or platforms that are not operated or controlled by us. If you follow links to such sites, you should review their privacy policies and terms.
We are not responsible for the privacy practices, security, or content of these third-party websites.
Children’s Data
The Services are not intended for use by children. We do not knowingly collect personal information from individuals under the age of 16. If you believe a child has provided personal information to us, please contact us so we can remove the information.
Security and Data Retention
We take reasonable measures to protect your personal information. However, no security system is completely secure and we cannot guarantee absolute security.
We retain personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
Right of access
You may request access to personal information we hold about you.
Right to deletion
You may request that we delete your personal information.
Right to correction
You may request correction of inaccurate personal information.
Right to data portability
You may request a copy of your personal information and ask us to transfer it to another organization.
Marketing preferences
You can opt out of promotional emails at any time by using the unsubscribe link included in our emails.
Residents of the United Kingdom or European Economic Area (EEA) may also have the right to:
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Object to certain processing of personal data
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Restrict processing of personal data
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Withdraw consent where processing is based on consent
Complaints
If you have concerns about how we process your personal information, please contact us using the contact details below.
If you are located in the European Economic Area, you also have the right to lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred to, stored in, and processed in countries outside of your country of residence.
Where personal data is transferred outside the EEA or UK, we rely on approved transfer mechanisms such as Standard Contractual Clauses or equivalent safeguards unless the destination country has been recognized as providing an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational reasons. When updates are made, we will revise the “Last updated” date.
Contact
If you have any questions about this Privacy Policy or our data practices, you can contact us at:
Email: info@mogrossomg.com
Address:
Roestuin
3343 CT
Hendrik-Ido-Ambacht
Netherlands
For the purposes of applicable data protection laws, MoGrosso MG is the data controller responsible for your personal information.