REFUND POLICY

1. Overview At MoGrosso, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may request a refund according to the conditions below.
 
2. Eligibility for Refund Refunds are available for clothing items returned within 14 days of delivery. The items must be unworn, unwashed, undamaged, and in their original packaging with all tags attached.
 
3. Refund Process To request a refund:
    Contact us at info@mogrossomg.com with your order number and reason for return.
    Return the item to our contact address.
    Once the returned item is received and inspected, we will notify you by email regarding the approval of your refund.
 
4. Refund Timeline Once approved, your refund will be processed within 5 business days and automatically applied to your original payment method.
 
5. Non-Refundable Items Shipping fees and return shipping costs are non-refundable unless the item was damaged or incorrect upon arrival.
 
6. Damaged or Incorrect Items If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will cover return shipping and provide a replacement or full refund.
 
7. Contact Information MoGrosso Customer Service Email: info@mogrossomg.com Website: www.mogrossomg.com Return Address: [MoGrosso] Roestuin 91, 3343CT Hendrik Ido Ambacht.